Nu-Heat champions local sustainable tourism

A national company with its roots firmly in the South West, Nu-Heat is proud to be sponsoring the Sustainable Tourism category at next week’s South West Tourism Excellence Awards 2016-17.

The award recognises tourism businesses with a proven commitment to sustainable best practice – an ethos which echoes our own desire to continually improve heating efficiency through innovative design and bespoke underfloor heating (UFH) and renewables solutions.

Nu-Heat is sponsoring the Sustainable Tourism Award at the South West Tourism Excellence Awards 2016-17
Warmth, comfort and sustainability

Our tailor-made UFH systems keep more than 60,000 UK homes, properties and businesses warm and comfortable. A number of these projects provide luxurious and sustainable holiday accommodation for visitors to the South West.

Bespoke Nu-Heat underfloor heating systems can be found in:

  • The Granary at Larkbeare Grange – A Green Tourism award winning, purpose-built, fully accessible, self-catering lodge in Devon with biomass-fuelled UFH;
  • Old Pear Tree Barn – A sensitively-restored listed barn in Cornwall that provides a luxurious and eco-friendly guest experience through UFH with an integrated ground source heat pump;
  • The Tree House – A quirky, octagonal, tree house guest house in Somerset which makes the most of its unusual shape through its invisible UFH system

View our case studies for UFH and renewables inspiration for your own dream property.

Sustainability through innovation

All of the local tourism businesses shortlisted for the Sustainable Tourism Award have found innovative ways to become more and more sustainable. We are delighted to support the South West Tourism Excellence Awards 2016-17, and look forward to congratulating all of the finalists at the awards celebration in Bristol on 2nd February.

Hygge, your home and underfloor heating

Heard everyone talking about hygge, the latest lifestyle trend?

Create comforting hygge home

What is hygge?

Hygge (pronounced hoo-ga) is an abstract term that is all about creating and enjoying a cosy environment. An integral part of Danish life, hygge focuses on making the most of life’s simple pleasures.

Hygge in your home

Anyone can embrace and enjoy hygge in their home – it’s all about you and your style.

Here are three ideas to help you create a comforting, hygge home:

  1. Get cosy

    You can’t beat coming back to a cosy home. Widely adopted in Nordic countries, warm water underfloor heating provides a gentle, radiant warmth to hundreds of thousands of homes. Easily fitted in both new and existing properties, underfloor heating ensures every part of your home is heated evenly – no more cold spots or draughts. This type of heating system also transforms the feeling of your floor coverings. Once you’ve experienced the feeling of warm tiles underfoot, the slippers will go in the bin!For that extra-cosy living space without the added cost of a log burner, you can create a faux fireplace, stacking it with firewood, various candles or jars full of fairy lights.

  2. Think about lighting

    Lighting can make a huge difference to the ambience of a room. Create a little snug by adding a freestanding lamp to a dark corner, or change the atmosphere by fitting a dimmer switch to your main living room light. Candles, a must-have for hygge, are also a great way to create an intimate and relaxing space.

  3. Add some texture

    Soft furnishings such as knitted throws, cushions and heavy winter curtains can help to give a real homely feel. You can even get creative and take some time out to make your own home accessories.

Above all else, it’s important to remember that a hygge home is made to be shared with friends and family. So get your favourite cookbook out, turn off the TV and invite your nearest and dearest over to enjoy the beautiful space you have created.

Find out more about underfloor heating for your cosy home at www.nu‑heat.co.uk or call us on 01404 540650.

Nu-Heat’s top customer service award is a first for the heating sector

There are smiles all round at Nu-Heat today, as we have just been presented with a top national customer service award!

We are proud to be the only heating supplier to be recognised in this way, and are delighted that our commitment to customer service has been recognised on both a regional and national level in less than a month!

Leonie Williams from the Institute of Customer Service presents the ServiceMark with Distinction to Nu-Heat customer service advocates Alison Troop, Nikki Terry and Steve Nixon
ServiceMark success – with Distinction!

We were presented with our national customer service award by the Institute of Customer Service (ICS) – the UK’s leading independent, professional membership body for customer service. Known as the ICS ServiceMark, the award recognises consistently high levels of customer service.

Our customer service standards were measured using feedback from our own people, our customers and an independent assessor. The high scores that we achieved across all three elements meant that we were awarded the highest level ServiceMark with distinction – making Nu-Heat one of only seven companies in the UK to achieve this standard.

ICS ServiceMark with distinction
Nu-Heat is one of just seven companies to be awarded the ICS ServiceMark with distinction
Thank you

We would like to thank all of our customers who have provided feedback on our products and services, or who participated in the independent customer survey. Your feedback has not only contributed towards our ServiceMark accreditation, but – more importantly – it helps us continue to improve our processes in order to provide you with an excellent customer experience.

If you would like to leave us some feedback, you can do so by calling 01404 540650 or sending an email to info@nu-heat.co.uk.