Thermostat Guides & Troubleshooting

Our detailed installation manuals, wiring documents and user guides, offering step-by-step instructions on installing and using our underfloor heating, thermostats and renewables systems. From turning them on for the first time to maintenance requirements, find out everything you need to know!

neoStat V1 & neoAir V1 thermostat video guides

Learn how to set, check and control the wireless neoAir V1 or hard-wired neoStat V1 thermostats with our handy video guides.

Understanding the icons on your stat

How to set comfort levels

How to set the hold function

Understanding optimum start

Setting the time and date

How to reset the neoStat and neoAir

Removing E1 & E2 Error Codes from a Nu-Heat neoStat

neoStat V2 & neoAir V2 thermostat video guides

Learn how to set, check and control the wireless neoAir V2 or hard-wired neoStat V2 thermostats with our handy video guides.

Programming your neoStat

Pairing a neoAir to a RF Switch

Limiting your Floor Temperature

Disabling Frost Mode on a neoStat

Connect neoStats to Your Phone or Tablet

Setting a neoAir as a Hot Water Timer

Replacing Batteries in a neoAir Thermostat

PbS thermostat video guides

How to Remove Error Codes from Nu-Heat's PbS Thermostat

You can contact our Technical Support Team or give them a call between 8am and 5pm, Monday to Friday.

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