Rewarding over ten years of service!

Just a few of the team that have been with us for over ten years!

Just a few of the team that have been with us for over ten years!

We were pleased to recognise and reward all of our longest-serving members of the Nu-Heat team earlier this week.

Everyone pictured (plus several more!) has been with us for over ten years, with Clare (bottom left) currently in her 17th year at the company!

To celebrate their hard work and continued support, and just to say a big “thank you”, they each received £100 in vouchers and the whole company enjoyed a delicious homemade buffet.

Buffet

We are lucky to have a great team of people at Nu-Heat, with our longest-serving members ranging across departments from roles in the warehouse, finance, account management, design, product development and more.

Congratulations everyone on such a great achievement – here’s to another ten!

We’re behind Ask for Underfloor

You may have noticed a new logo on our brochures and seen press coverage as part of ‘Ask for Underfloor’, an independent campaign that has been created by BEAMA, the organisation that independently represents over 300 companies in our sector.

The aim of Ask for Underfloor is to raise awareness of the benefits of underfloor heating, bringing it into the mainstream.

We want homeowners to know about the benefits, so they can enjoy this type of efficient heating system in their home.  The campaign also focuses on housebuilders and installers, encouraging them to specify and install underfloor heating in their projects.

Nu-Heat is pleased to support Ask for Underfloor, providing them with industry-leading knowledge that they can then pass on to anyone researching underfloor heating for their property or project.

Take a look at the campaign’s website, www.askforunderfloor.org.uk, to read key facts on underfloor heating, information on compatible heat sources and see some of the most commonly asked questions.

Introducing LoPro®Max OneZone – the ultimate retrofit single zone UFH solution

LoPro<sup>®</sup>Max over an existing timber floor

Nu-Heat is introducing a new product to the innovative LoPro® range, LoPro®Max OneZone.  LoPro®Max OneZone features a high heat output and fast response times equivalent to that of a radiator system, all with a low height build up of just 22mm.

LoPro®Max OneZone is a warm water underfloor heating system designed for retrofit projects and is ideal for anyone upgrading, replacing or installing heating in one open area.  Extensions and conversions combined are also possible providing that the floors are of a similar level prior to installation.  Due to the impressive heat output, LoPro®Max OneZone is the perfect solution for spaces with large areas of glazing, such as conservatories, and those with minimal insulation where underfloor heating would not usually be a suitable option.

This revolutionary new underfloor heating solution can be installed on ground and upper floor levels over both solid and timber sub-floors.  The system uses a castellated panel design to securely hold the floor heating tube in place before covering in a specialist self-levelling compound, LoPro®QuickSet.  The compound is highly conductive and provides a robust and perfectly level floor surface which can be walked on after three hours and is ready for tiling within just 72 hours.  LoPro®Max OneZone is suitable for all floor finishes including tiles, limestone, marble, engineered timber and modern vinyls as well as carpet.

The system integrates seamlessly with any radiator circuit and is the perfect partner for modern gas, oil and LPG condensing boilers.  Due to the fast response times, the system can be controlled by an existing timeclock, so there is no need to change any present wiring or heating controls.

The low running costs of LoPro®Max OneZone are a major plus point for any homeowner when compared to an equivalent electric underfloor heating system.  For example, a 30m² electric underfloor system would cost approximately £720 per annum to run.  LoPro®Max OneZone costs just £240 when working with a gas boiler – a huge saving of £480, or 30p per hour!

Nu-Heat supplies everything you need to successfully install LoPro®Max OneZone including clear and concise manuals and support from the experienced Nu-Heat technical team over the phone if needed.  The pack sizes range from 4m² up to 60m² and include all controls, the correct amount of Fastflo floor heating tube, the castellated panel fixing system and the fast drying LoPro®QuickSet self-levelling compound.

Key features of LoPro®Max OneZone:

  • High heat output – up to 120W/m²
  • Fast response time – equivalent to that of a traditional radiator system
  • The easy-to-use self-levelling compound can be walked on after three hours (dependant on site conditions) and provides a perfectly level surface ready for tiling within 72 hours
  • One third of the running cost of an electric UFH system
  • Virtually any floor covering can be applied over LoPro®Max OneZone
  • All this with a low height build up of just 22mm

Nu-Heat will be launching LoPro®Max Whole House later this year, offering the same innovative features as LoPro®Max OneZone together with a bespoke system design.

Find out more about LoPro®Max OneZone here or call 0800 731 1976.

Nu-Heat increases online support

In order to enhance our customer service offering, Nu-Heat now has an email support line to help with non-urgent enquiries for existing systems.

The email service allows you to contact our Technical Support team directly for assistance with:

  • Requests for manuals and/or system drawings
  • Help with thermostat diagnostics
  • General technical questions
  • Advice on suitable replacement parts

Contact techsupport@nu-heat.co.uk with the nature of your enquiry and any relevant photographs and a member of the tech team will get back to you within 24 hours.

Nu-Heat has also introduced a direct phone line to our Technical Support team for more complex enquiries.  The dedicated technical support line is open from 8am to 5pm Monday to Friday: 01404 540745.

Read our online help guides, including frequently asked questions and information on how to download User Guides here.