Nu-Heat’s with you all the way

“Over recent years we’ve been working to ensure that we offer the ideal combination of products, design skills and support for installers to be able to offer their customers energy efficient and renewable systems, from underfloor heating and solar thermal through to air source and ground source heat pumps,” says Adrian Troop, Nu-Heat’s Sales & Marketing Director.

Design

With any system supplied by Nu-Heat, our experienced designers ensure that the greatest levels of energy efficiency are achieved and that installation is as straightforward as possible. All specific design parameters of a property are included, such as location, building construction, floor construction, air tightness, heat loss and how a building is to be used. For underfloor heating, we also consider heat transfer characteristics of the floor construction, the location of manifolds and the final floor coverings.

For a heat pump project, we undertake precise calculations to ensure that the heat pump is sized correctly. Our specialist software runs a simulation of performance over an average year, based on local monthly weather data. Heat pump systems are designed in accordance with MIS 3005, which stipulates that the heat pump must cover 100% of the load for all but the coldest 1% of the year. Nu-Heat’s design software fully complies with all MIS MCS standards and our experience with design and supply will give installers total confidence in installation and performance.

Service and support

All installers have a dedicated Nu-Heat Account Manager who is available to discuss existing projects and help with decisions for future ones. Free technical support is available from our team of engineers and sales staff are trained to a high level, understanding the more complex technical issues associated with renewable systems and the MCS. Nu-Heat also supplies extremely high quality user guides for the homeowner, helping to ensure that they have confidence with how to use their new heating system and reducing the likelihood of call-backs.

 MCS support

For installers new to the renewables market, Nu-Heat offers assistance through the MCS process, helping with accreditation and on-going compliance. Inclusive technical support is available throughout an installation, including commissioning and inspection of a heat pump system prior to MCS inspection. Our comprehensive Customer Handover Pack includes complete documentation on everything needed to comply with MCS guidelines and eligibility for the Premium Payment and RHI schemes where applicable, fulfilling a large part of the MCS requirement for each installation.

 Renewables range

Nu-Heat’s renewable product range includes a variety of MCS approved heat pumps, allowing us to specify the right size and most appropriate model, whether ground source or air source, for each project. We also offer solar thermal systems for domestic hot water, including a single panel option for more compact homes. Our range of hot water cylinders includes a 540-litre option, well matched to the larger heat pumps (both air and ground source) and more compact hot water cylinders that fit into a smaller home.

Integration

Integration is one of Nu-Heat’s core skills and our heat pumps, solar thermal collectors and warm water underfloor heating all integrate to provide an energy efficient system. Each system is supplied with comprehensive M&E ‘docking’ drawings to illustrate exactly how the various components should be fitted and then linked to each other.

Heat pumps, particularly when partnered with underfloor heating, offer a potential solution not only for new build but also for older properties, as long as the building meets the required insulation levels. This is usually achieved through a combination of improvements to walls, attic space and glazing.

For such properties, Nu-Heat has developed a retrofit underfloor heating floor construction option, LoPro®10 to offer a solution to the problem of floor height build up. LoPro®10 offers one of the lowest profiles currently available at 15mm plus tile, wood or carpet floor finish.

LoPro10® panels are of a composite gypsum construction giving low thermal resistance and high-density properties that provide high thermal output compared to similar low height plywood and chipboard based systems. LoPro10® also has one-third less thermal mass than a screed floor, allowing it to heat up and cool down rapidly.

“The heating and plumbing industry has had to work ever harder during the current economic climate,” says Adrian. “However, we believe that Nu-Heat has been doing everything possible to help installers achieve as much business success as possible by working in partnership with them to help develop their markets and by providing products and support backed by outstanding technical knowledge.”

 

RHI – three consultations published

 Today sees the publication of three consultations on the Coalition’s Renewable Heat Incentive scheme (RHI).

 

RHI for Commercial, Industrial and Community Customers:

DECC has today published two consultations on expanding the RHI scheme for commercial, industrial and community customers to increase uptake of renewable heating kit in this sector.

Within this is the proposed inclusion of air to water heat pumps (ASHP) with a set tariff of 1.7p/kWh for all sizes of installations.

The first consultation, which closes on 7th December 2012, looks at the broader expansion of the scheme.

The second consultation focusses on air to water heat pumps and energy from waste.  The closing date for this consultation is 18th October 2012.

 

 RHI for Householders:

Proposals on long term support for householders who install renewable heating products such as heat pumps, solar thermal and biomass in their homes across the nation have been published for consultation.

The closing date for this consultation is 7 December 2012.

 

 For information on the key proposals within the consultation for householders and the key proposals to expand the commercial, industrial and community customer scheme visit:

http://bit.ly/Qo1MHr

 

 

 

 

Easy MCS Ltd Training Academy – officially open

 

The Easy MCS & Easy Green Deal training academy was officially opened earlier this month to an invited audience of industry leaders.

Easy MCS Ltd supports installers in entering the renewables sector and achieving MCS Accreditation, offering hands-on product training across a range of technologies using high quality equipment including an air source heat pump and solar thermal panel supplied by Nu-Heat.

Easy MCS has won a number of awards, including the Morgan Foundation Award for Best New Business in 2011. Steve Morgan OBE, founder of the Morgan Foundation, CEO of Redrow Homes and owner of Wolverhampton Wanderers F.C. officially opened the academy with Easy MCS company directors Simon Roberts and Thomas Farquhar.