
In order to enhance our customer service offering, Nu-Heat now has an email support line to help with non-urgent enquiries for existing systems.
The email service allows you to contact our Technical Support team directly for assistance with:
- Requests for manuals and/or system drawings
- Help with thermostat diagnostics
- General technical questions
- Advice on suitable replacement parts
Contact techsupport@nu-heat.co.uk with the nature of your enquiry and any relevant photographs and a member of the tech team will get back to you within 24 hours.
Nu-Heat has also introduced a direct phone line to our Technical Support team for more complex enquiries. The dedicated technical support line is open from 8am to 5pm Monday to Friday: 01404 549770.
Read our online help guides, including frequently asked questions and information on how to download User Guides here.