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In order to enhance our customer service offering, Nu-Heat now has an email support line to help with non-urgent enquiries for existing systems.

The email service allows you to contact our Technical Support team directly for assistance with:

  • Requests for manuals and/or system drawings
  • Help with thermostat diagnostics
  • General technical questions
  • Advice on suitable replacement parts

Contact techsupport@nu-heat.co.uk with the nature of your enquiry and any relevant photographs and a member of the tech team will get back to you within 24 hours.

Nu-Heat has also introduced a direct phone line to our Technical Support team for more complex enquiries.  The dedicated technical support line is open from 8am to 5pm Monday to Friday: 01404 549770.

Read our online help guides, including frequently asked questions and information on how to download User Guides here.

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