Nu-Heat increases online support

In order to enhance our customer service offering, Nu-Heat now has an email support line to help with non-urgent enquiries for existing systems. 

The email service allows you to contact our Technical Support team directly for assistance with:

  • Requests for manuals and/or system drawings
  • Help with thermostat diagnostics
  • General technical questions
  • Advice on suitable replacement parts

Contact techsupport@nu-heat.co.uk with the nature of your enquiry and any relevant photographs and a member of the tech team will get back to you within 24 hours.

Nu-Heat has also introduced a direct phone line to our Technical Support team for more complex enquiries.  The dedicated technical support line is open from 8am to 5pm Monday to Friday: 01404 540745

Read our online help guides, including frequently asked questions and information on how to download User Guides here.

Stacey Callun

Stacey Callun

Stacey is Nu-Heat's PR & Marketing Executive, responsible for the fulfillment and coordination of all PR activities, editorial and marketing projects.