Free your home from radiators

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Underfloor heating gives you the freedom to enjoy your home

How we heat our homes affects how we live in them. If you find your chilly kitchen a no-go zone, frequently abandon your comfy sofa to fight for the hot-spot by the radiator, and discover yourself reaching for an extra blanket, it’s time to break free from bad heating.

Don’t let radiators spoil your fun. It’s time to reclaim your space.

Why choose underfloor heating over radiators?

“I don’t know why we put up with radiators for so long – I’ll never go back!”

We hear this all the time from people living with underfloor heating.

Warm water underfloor heating gives you the freedom to enjoy every last inch of your home, meaning you can place fixtures and fittings where you please, box up the blankets and reclaim your space.

We believe that underfloor heating is the very best way to heat your home – and here is why.
    It doesn’t cramp your style

    Underfloor heating frees your walls so you’ll never have to place a sofa on a jaunty angle or compromise on your interior design ever again. You can even hide your thermostats away and control the entire system from your smartphone or tablet.

    Reclaim your space

    Cast off your fluffy slippers and put the champagne on ice – your cold kitchen has suddenly become the perfect entertaining space. Every part of every room is gloriously toasty when you choose underfloor heating. No draughts, no cold spots and no need for socks!

    Enviously efficient

    The great thing about underfloor heating is that it feels fantastic and frees up your home whilst still being incredibly efficient. Up to 25% more efficient than an equivalent radiator system*.
    *EURay 2005

Choose heating as it should be

Whatever the age, size or construction of your home, chances are it’s suitable for underfloor heating. Whether you’re plotting an extension, tackling a new build or giving your existing home a complete overhaul, your heating should be designed to be a perfect fit. We will work out heat loss calculations for each and every room, designing your tailor-made underfloor heating system to ensure super-efficient, sensational snugness throughout your home.

Want to break free from radiators?

Call us on 01404 549770 or email info@nu-heat.co.uk to find out how we can help you reclaim your space.

What to expect when you meet us at a show

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Visiting us at a show is a great opportunity to get face-to-face advice on the underfloor heating (UFH) and renewable options for a project.

To make the most of the journey there are a few things worth bringing along with you – a set of plans and a notepad to jot down top tips from the seminar sessions are a good idea. But, what can you expect from the Nu-Heat show stand and team?

We tend to have a team of 4-6 of our most experienced staff on our show stand. They are all knowledgeable in UFH and renewables and can help any type of customer, whether an installer, self-builder or contractor – their aim is to offer the right solution.

Nu-Heat stand

The Nu-Heat stand features example floor constructions to touch and feel, a demo heat pump, heated floor coverings and working thermostats as well as interactive tablets to further browse our information.

It’s a good idea to bring a set of project plans or working drawings as our team can make a copy and send it straight to our estimating department so that we can provide a quote within just 72 hours.

Plans, information on the insulation levels of a property and the intended heat source are extremely important – they help us to design and supply an efficient heating system that performs and we will only ever recommend one of our systems if we are certain it is right for the property.

You can also catch us in the Seminar Theatres where we give informative and educational presentations on the heating market, underfloor heating and renewables, followed by a Q&A session.

Top tips:

  • Bring a set of plans – to help us specify and quote
  • Bring a sturdy bag for all the brochures you’ll pick up
  • Take a notepad to jot down handy tips and ideas
  • Take pictures of specific products
  • Plan your day based on who you want to see
  • Join our mailing list to receive emails offering free tickets

Nu-Heat will be attending a number of shows and exhibitions this year, and you can visit us for free. Keep up to date with our upcoming events on the Nu-Heat website.

Book your free or discounted tickets here

Nu-Heat celebrates national customer service award win

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Everyone at Nu-Heat is today celebrating winning a prestigious national customer service award at the UK Customer Satisfaction Awards.

Nu-Heat beat stiff competition from international companies and big brands including Marks and Spencer and Primark, to win the Institute of Customer Service (ICS) national Customer Feedback Strategy Award at an awards ceremony in London last night.

Nu-Heat’s Steve Nixon, Nikki Terry, and David Roberts celebrate receiving the ICS Customer Feedback Strategy Award
What are the UK Customer Satisfaction Awards?

The UK Customer Satisfaction Awards recognise organisations that deliver exceptional customer service and put the customer firmly at the heart of their business. In awarding Nu-Heat winner of the Customer Feedback Strategy category, judges praised the company’s commitment to customer service, true focus on customer satisfaction, and new processes that make it easier for customers to provide feedback, and ensure that concerns are addressed and outstanding service celebrated.

Celebrating a company-wide commitment

Nu-Heat MD, David Roberts, says:

“Everyone at Nu-Heat Underfloor Heating & Renewables is delighted to have won the national ICS Customer Feedback Strategy Award, and we are honoured and humbled to be counted among the UK’s highest achieving businesses. The award is a recognition of our commitment to delivering excellent customer service, and our efforts to continue to raise standards even higher.

“We believe that choosing and installing the right heating system should be simple, efficient, and stress free, and we do everything possible to give our customers confidence, comfort and peace of mind. To be selected as winner over strong entries from global companies and big household names is a reflection of the hard work and dedication of everyone in the business to putting our customers first.

“I would like to congratulate our people on this fantastic achievement and also say a huge thank you to our customers for providing the feedback that helps us to continue to improve as a business, as well as reward individuals delivering excellent service.

“On behalf of Nu-Heat, I also extend my thanks to the Institute of Customer Service for championing UK businesses, and congratulate all of the finalists for setting the bar of excellence so high. ”

Award-winning achievements

The ICS Customer Strategy Feedback Award is Nu-Heat’s third customer service accolade in as many years, following on from a regional customer service award in 2016, and becoming the only heating company to be awarded an ICS ServiceMark with Distinction in 2017.

Thank you for sharing your feedback

We would like to take this opportunity to thank everyone who has shared their feedback about our products and services. Nu-Heat prides itself on delivering consistently excellent customer service, and we record all feedback to help us continue to improve.

If you would like to leave us some feedback, you can do so by calling 01404 540650 or sending an email to info@nu-heat.co.uk.