01404 549770 Get a free quote

Heating homes in a better way

Nu-Heat was born from a desire to provide underfloor heating solutions in the UK, when in 1992, no supplier existed. Since then, we have been perfecting bespoke, high efficiency home heating systems whilst developing our own industry leading underfloor heating products along the way.

In 2007, we were one of the first underfloor heating specialists to design and supply fully integrated underfloor heating optimised for heat pumps. We now offer a range of air and ground source heat pumps from top manufacturers NIBE and Panasonic, designing complete low temperature, renewable heating systems.

What makes Nu-Heat different?

Backed by lifetime technical support and award-winning customer service, our bespoke heating systems are precisely designed for your project so that you feel the difference.

Bespoke design

Because every home is different, we design your heating system to suit your project.

Your system will be tailored to various factors unique to the building, including the layout, heat source, insulation levels, and room-by-room heat loss calculations.

We draw upon our extensive experience and cutting-edge design technology to provide you with a responsive, high efficiency heating system you can trust.

Underfloor heating design

Award-winning customer service

When you choose Nu-Heat underfloor heating you will receive award-winning customer service before, during, and after your system is installed.

We are proud to be the only heating company to be awarded the national ServiceMark customer service award with Distinction from the Institute of Customer Service.

Institute of Customer Service presentation

Lifetime technical support

We believe that an underfloor heating system is for life and stand by the quality of our systems and our designs. That’s why we provide lifetime technical support for all our systems, whatever the age.

Whether you purchase your system from us directly, or move into a home that already has Nu-Heat underfloor heating, you can always call on us if you need help.

Underfloor heating technical support

Meet our people

Our people are the reason Nu-Heat is able to offer the very best heating systems and customer experiences. Every member of our team has a passion for heating homes in a better way, whether that’s through innovative product development, designing bespoke systems, or delivering excellent customer service.

Why our installers like working with us

We are really proud to have a network of experienced and qualified installers who we work closely with to support the installation of our underfloor heating and heat pump systems. Here they talk about what it’s like to partner with Nu-Heat and fit our products.

 

Wes and Gen, from Systematik Ltd.

Mo, from MLB Plumbing & Heating Ltd.

30 years going strong!

From our humble beginnings, we have grown into an industry leader in underfloor heating and renewables. Read on for a few of our proudest moments that have helped us get here.

  1. 1992
    Nu-Heat is founded and our first underfloor heating order is placed by the Garvins

    Our first screed underfloor heating system is designed and installed to meticulous, hand drawn installation plans.

    Screed OneZone
  2. 2000
    We introduce Optimiser, our own heating design software

    The first iteration of our industry-leading software is born, allowing us to offer bespoke designed underfloor heating systems tailored to each home.

    Underfloor heating design
  3. 2007
    We add heat pumps and solar thermal to our range

    Heat pumps and solar thermal become part of our main offering, allowing seamless integration with underfloor heating. To date, we are one of the most experienced renewables specialists in the UK.

    The benefits of air source heat pumps
  4. 2012
    Our first ever retrofit UFH system is developed and released, LoPro®10

    Still incredibly popular to this day, our industry-leading LoPro®10 system provides super-slim underfloor heating for existing properties, without digging up floors!

  5. 2016
    Awarded a Distinction by the Institute of Customer Service

    Nu-Heat was built on a foundation of excellent customer service. That’s why one of our proudest moments is being the only heating company to win a Distinction from the Institute of Customer Service.

    WMN Customer Service Award
  6. 2022
    Celebrating 30 years as the experts in underfloor heating and renewables

    From our humble origins, we have grown from just 5 staff members to over 150. We now offer over 60 different underfloor heating systems, and are proud to be able use our expertise to help make home heating more efficient and environmentally friendly.

    Nu-Heat 30 years

What our customers are saying

“Nu-Heat made choosing a supplier easy. From our initial enquiry they were informative, efficient and helpful – in fact everything we were looking for” – Roz & Mick Abrahams, Self-builders

“Nu-Heat gave me guidance on the direction they thought I should do, which was reassuring. They were knowledgeable about the products and gave sensible advice on which of them would be right for my project” – David Dawkins, self-builder

“The back-up service at Nu-Heat is brilliant. Four years down the line and if there are any queries they are dealt with straight away” – Warren Cooper, Contractor

“We have specified Nu-Heat underfloor heating for over 10 years. They offer excellent technical support and a comprehensive quotation and specification service” – Chris Carter, Architect

“Having Nu-Heat’s technical support team and Project Engineers available to speak to whilst we install complex plant rooms is a massive benefit to us. This, combined with Nu-Heat’s high standard of customer service is what makes us a repeat customer.” – Stuart Houston, Heating and Plumbing Contractor