Support Hub
Nu-Heat’s Support Hub provides a wide range of resources. Find out how to troubleshoot your underfloor heating and heat pump system, or watch our video guides to get the best from your thermostat.
Troubleshooting
Use our technical support section to troubleshoot and resolve any issues you are experiencing with a Nu-Heat system. You can also use this resource to identify any spare parts you may require.
Underfloor heating selector tool
Our underfloor heating selector tool gives more detailed, technical information on Nu-Heat’s UFH systems. Download information sheets and see variants of our most popular solutions.
Find a service partner
Looking for someone to service your underfloor heating and/or heat pump? Use our service partner map to find an engineer in your area.
Find a local installer
Send us your details and Nu-Heat’s customer service team will match you with your nearest local installer.
Wiring Diagram Selector
Use our Wiring Diagram Selector tool to find the wiring diagrams for your system.
Product warranties
See a list of all our product warranties, from how long the underfloor heating tube is covered for, to the smaller, plumbing components.
Speak with our Technical Team
If you can’t find answers to your questions in our Support Hub, our technical support advisors are on hand to help troubleshoot any problems.
Can’t find what you’re looking for?
You can contact our Technical Support Team or give them a call between 8am and 5pm, Monday to Friday.