Meet the Team:
Account Managers – Gina, Rachel, Mark & Jess

Account Managers
Nu-Heat’s Account Managers Team, from left to right: Alec P, Mike, Alec B, Rachel R, Leigh, Gina, Simon, Rachel M, Jess, Blue, Lindsey and Mark

At Nu-Heat we have a dedicated team of Account Managers.  They work with a wide range of customers, from single-project self-builders to loyal installers that have chosen our systems for years.

The Account Managers offer a tailored approach, working with you to understand the project requirements to advise the most suitable solution, providing a quote within 72 hours.  The aim is to always make sure that every project we deal with is delivered right first time, every time.

As they’re a team of 12, we’ll be introducing them over three separate blog posts.  First up, we speak with Gina, Rachel M and Mark, as well as Jess, the team’s Administration Coordinator.

How long have you been at Nu-Heat and what did you do before?

Gina: I joined Nu-Heat over 14 years ago as their only Estimator and then progressed to running a team of two Estimators.  Shortly after I moved over to become an Account Manager and eventually progressed into my current role as a Senior Account Manager.

Rachel M: I’ve been here for nearly five years.  Before Nu-Heat, I studied for my degree (BSC Built and Natural Environment) in Bristol and worked for Mole Valley Forage Services as part of their sales team.

Mark:  I started two years ago having previously been an Account Manager for an IT company, running projects that included the management of customer records.  I have also worked in retail management and as a sales rep in the roofing industry.

Jess: I joined Nu-Heat nearly three years ago as an apprentice to develop new skills.  I’m now a full-time member of the team.

What’s the best thing about your job?

Mark:  The people.  I love working in this team as we all help each other and have a laugh every day!

Gina:  There are a number of reasons why I love working here but it is mainly the people I work with.  As I started when there was only a third of the staff, I have seen it develop into the company it is now and I feel very passionate about Nu-Heat and ensuring that we are a success.

Jess:  I enjoy my role as I get to see so many different projects which is interesting.  It’s a very friendly environment and everybody works as a team.

Rachel M:  I like the fact that we deal with so many different types of project – every day is different and there’s never a dull moment!  It’s great to work for a family run company that has been going for over 20 years.

Do you have a favourite product or project?

Rachel M:  The LoPro™ range has really opened up the market and has enabled more people to enjoy the benefits of UFH.

Mark:  LoPro™Max is my favourite product as it opens up the door to renovation projects that might otherwise not be suitable for underfloor heating.

Gina:  I wouldn’t say I have a particular favourite, but I do have a strong belief in everything we do as a company and our ethics.

In our next Meet the Account Managers post, we’ll be speaking with Alec B, Mike, Rachel and Simon. Click here to view the post.

Stacey Callun

Stacey Callun

Stacey is Nu-Heat's PR & Marketing Executive, responsible for the fulfillment and coordination of all PR activities, editorial and marketing projects.

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