What to expect from a site visit

Site visit

Nu-Heat’s Field Sales Managers are out on the road, visiting customers on site daily. We work together with the Account Managers to provide guidance and support on system specification and to help customers with any questions they may have.

There are six Field Sales Managers in total and all have strong backgrounds in the plumbing and heating industry (totting up to more than 100 years!), so have the knowledge and experience to advise the most efficient solution for any project.

We are dotted around various locations across the country, so no matter where you are you can speak to us about a project face-to-face.

Who can have a site visit?

We visit a wide range of customers from architects, to help with specification of solutions; installers, to help build their technical knowledge and support their business; to the homeowner, to answer any questions about the solution we have quoted.

Site visits can be particularly useful when we are able to meet everyone involved in the project – the homeowner, builder and plumber – to discuss the finer details of the system and how it will be designed and installed.

When do you require a site visit?

The majority of site visits tend to be for projects that involve a more complicated underfloor heating system or systems where there is an integrated heat pump or solar thermal. A site visit helps us to ensure that the solution will perform efficiently and also gives us the opportunity to answer any questions you may have.

Hampstead property underfloor heating

What happens on a site visit?

This varies depending on the project. To begin with we will assess the site to check that the solutions being considered are cost-effective and will perform efficiently, as required. We also discuss the location for the system manifolds, outside spot for the air source heat pump, as well as any other indoor equipment associated with a heat pump installation.

With more complicated underfloor heating systems, we use the site visit to ensure that we have specified the best possible floor construction for the project as this can’t always be seen from a set of drawings.

Requesting a site visit

Any customer with a project that involves renewables or a tricky underfloor heating installation can request a site visit – simply ask your Account Manager for more info or fill out the form on this page and we’ll get back to you.

» You can find out more about the Field Sales Team in our ‘Meet the Team’ blog post here.

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Nu-Heat’s experts in underfloor heating, heat pumps and solar thermal share product information, company insights and industry knowledge in our blog.