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Knowledge Hub

Underfloor heating support

Here you’ll find a set of FAQs to help you diagnose and fix any underfloor heating problems.

You can also view diagrams of your UFH manifold in order to select the relevant spare parts, most of which can be bought from the Nu-Heat webstore.

If you’re still experiencing issues with a Nu-Heat underfloor heating system, please contact our Technical Support Team via techsupport@nu-heat.co.uk or call 01404 540745 between 8am and 5pm, Monday to Friday.

Underfloor heating FAQs

Problem: Single zone not heating up

 

 

Problem: Multiple zones not working

 

 

Problem: Heating zone permanently on

 

 

Problem: UFH pump running all the time

 

Identifying your manifold for parts

Choose your manifold from the list below to help select spare parts.

 

Oct 1999 – Apr 2007 – Brass manifolds (OMDxx-C)

 

 

Apr 2007 – Aug 2009 – Stainless steel manifolds (OMSxx-C)

 

 

Aug 2009 – Oct 2010 – Brass plated manifolds (OMExx-C)

 

 

Oct 2010 – Present – Stainless steel manifolds (OMSxx-C)

 

If you need any further support, you can contact our Technical Support Team via techsupport@nu-heat.co.uk or 01404 540745 between 8am and 5pm, Monday to Friday.



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