01404 549770 Get a free quote
underfloor heating LoProLite

Requirements

A heat pump solution designed to handle a large heat load, incorporating flexible system controls and full boiler back‑up

Solution

A fully integrated solution incorporating a dual 20kW ASHP feeding the UFH, swimming pools and a driveway de‑icing system

Crossacres is a prestigious luxury new build, part of the exclusive Wentworth Estate in Surrey. The property was developed by Octagon and has a total floor area of 1400m2 consisting of 7 bedrooms, 6 receptions rooms, a commercial kitchen, an underground garage with a showroom, and parking for 8 cars as well as indoor and outdoor pools.

The project requirements

Octagon provided Nu-Heat with a very specific brief – they required an efficient heat pump system to handle a large heat load, meeting the needs of their exclusive target market. The solution provided had to:

  • Comfortably deliver a sufficient heat load to the property, including heating the indoor and outdoor pools
  • Offer full boiler back-up
  • Supply the heat load/control to the towel rail circuit
  • Supply the heat loads/control to the domestic hot water circuit
  • Meet the property’s high specification of domestic hot water provision; quick cylinder re-heat times and high flow rates through a high-gain cylinder design
  • Feed the vehicle garage ramp heating for de-icing

The Nu-Heat solution

Nu-Heat’s experienced team of project designers worked with Octagon to create a bespoke heat pump solution that successfully met all of their outlined requirements.

We worked closely with Octagon and their building services team to design a heat pump solution for Crossacres, supplying a fully integrated ASHP system. The solution provided was far removed from any off the shelf packages on the market.

We designed and supplied a Dual 3 phase 2300 20kW NIBE ASHP with automatic pressurisation unit, two 500ltr buffers, a 540ltr DHW cylinder, a driveway de-icing system with bespoke blending valve and heat exchanger assembly together with boiler back-up. The solution also utilises Modbus KNX integration with property home automation software.
UFH project requirements

This is a heating system that gives the homeowner complete, flexible control. It’s everything they could possibly need.

Andrew Butt, Field Sales Manager – Commercial Division
and Gary Dommett, Nu-Heat Technical Account Manager for Crossacres

Bespoke documentation for all operational and maintenance aspects, including the end user handover manuals, were supplied to Octagon to pass on to the homeowner/maintenance team for the property.

Products

NIBE Dual ASHP 2300 20kW

This NIBE ASHP is particularly suited to larger, commercial applications, making it ideal to deliver a sufficient heat load to a project of Crossacres’ size with two pools and a driveway de-icing system.

  • Advanced controller allows for a wide range of system requirements including individual control of multiple swimming pools and boiler back-up
  • Fixed speed compressor for quiet operation
  • USB connection for software updates and detailed data logging
  • NIBE Uplink enables remote access to the heat pump
  • CoP levels among the best on the market and it can operate in temperatures as low as -25°C
  • MCS approved

Specialist UFH controls

Specialist controls

Nu-Heat designed, built and supplied a bespoke centralised control panel for Crossacres, matching the system requirements to simplify the installation. Features included:

  • 10 alarm signal management
  • Functionality to alert maintenance of any errors in any part of the system
  • Ability to isolate and control the plant room switch gear from a single location

All images © Octagon

Call Nu-Heat on 01404 549770 or email info@nu-heat.co.uk to discuss your upcoming projects. You can also view our Underfloor Heating page for more information.

View similar case studies

We're here to help you with your project

For expert advice on underfloor heating and renewables, contact us today.