Air source heat pumps

Providing the property is well-insulated, an ASHP is likely to be suitable. Insulation is really important because it prevents heat escaping, enabling the heat pump to work efficiently at lower flow temperatures.

The levels of insulation in new build properties, and generally those built in the last 10 years, are likely to be suitable for an ASHP. Older properties will require insulation upgrades like loft, cavity wall and glazing improvements.

Yes, it can, providing that the insulation is being improved – ideally as close to current build regulations as possible. This enables the ASHP to work efficiently and keeps running costs low.

An ASHP is around 300% efficient. This is because for every unit of energy it uses to extract heat from the air, it typically outputs over 3 units of heat energy into the property.

An ASHP is a low-carbon, efficient renewable technology. A big benefit is that it offers a cleaner and greener way to heat a home – no fossil fuels.

Aside from their eco credentials, an ASHP is also inexpensive to run and cost-effective in most projects, especially when you factor in the potential payback through the Renewable Heat Incentive.

In the majority of cases an ASHP does not require planning permission, falling under Permitted Development in line with MCS020. Obviously, it is important to check this before getting started!

If the property is listed, in an Area of Outstanding Natural Beauty or Conservation Area, planning permission will be required.

Not much! The ASHP unit is fitted outside of the property. You will need some space inside for the domestic hot water cylinder, buffer tank and the other components.

For heat pumps up to 12kW, you need a footprint around the same size as a standard hot water cylinder – similar to a large airing cupboard.

The actual distance a heat pump needs to be from a neighbouring property depends on the unit used and any fences, hedges, walls etc. between the heat pump’s location and the assessment position. This is covered by MCS020 – something we take care of for you.

Yes. Any competent plumber can install an ASHP to MCS standards with our support.

Nu-Heat offers a unique ASHP MCS support package. This includes an on-site commissioning visit from one of our engineers who will check that the ASHP has been installed correctly.

Plumbing an ASHP takes a similar amount of time to installing a conventional boiler. Electrically, heat pumps are a little more involved, so it may take a couple more hours to wire than a boiler.

No. An ASHP makes less noise than the flue of a gas boiler. NIBE ASHPs are the quietest on the market thanks to their Owl Wing Technology.

An ASHP should be serviced yearly to maintain the warranty and to ensure the system is working as it should be. Servicing is also a requirement under the Renewable Heat Incentive. It costs around £200-£300 for an annual service.

NIBE ASHPs come with a 7-year warranty when commissioned by a Nu-Heat engineer but you can expect a life expectancy well in excess of 10 years.

No, we would not recommend it. ASHPs are at their most efficient when producing low flow temperatures. Because of this, they should be paired with low temperature heat emitters, like warm water underfloor heating.

This stops the heat pump from overworking and keeps running costs low. Radiators are still an option but they would need to be oversized to effectively heat the room/s with lower water temperatures.

Yes, you can, but we would advise against it. This is because an ASHP is designed to work as a weather compensation system, running as and when needed to heat the home, rather than at predefined times.

No. Well-insulated properties that have access to mains gas are still suitable for an ASHP. Providing it is designed and installed correctly, the running costs will be low – comparable to mains gas – but with the added bonus of lower carbon emissions and quarterly RHI payments.

You will find that ASHPs are generally more popular in off-grid areas, and this is because they offer far lower running costs in comparison to oil, LPG or electric-only heating systems.